A recent Mediamark Research study puts the number of U.S. households with one or more cell phones at 84.5 percent -
a number higher than that of households with landline-only telephone access. A smaller, yet equally important, statistic reveals
the number of cell-phone-only households is 14 percent.
Although it's less than a quarter, that statistic advances an entire ecosystem, one poised for growth again this year. As with any
new media channel that emerges and takes hold, there's a parallel growth path happening. Best practices and ad standards are
being established as programs are implemented. Measurement initiatives are taking form but aren't firmly rooted within each
program in a consistent manner. Aggregators, enablers, and boutique mobile marketing agencies are bought, sold, or rebranded
weekly -- sometimes it seems with increasing frequency.
Some label the mobile marketing ecosystem as complex. But it's really no different than previous communications platforms, or
those that will come.
The challenge lies in having enough information and understanding about all the players to successfully navigate the ecosystem.
In such a liquid landscape, this can seem daunting, but with a short refresher course it can be accomplished.
There are six interconnected entities within today's ecosystem, each with distinct partners, providers, and, most important, a
role in the process:
Advertisers
Aggregators
Content publishers
Carriers
Industry organizations
Consumers
Advertisers
Advertisers and agencies are the ecosystem's newest entrants. Brands from all industry verticals have been active in the past
year, adding a new perspective to the ecosystem that entertainment brands alone cannot. More activity by a wider range of
marketers has helped spur mobile-only and mobile-boutique agency growth. These agencies, along with an increased number of
traditional and digital shops, have the knowledge to help plan and buy mobile marketing programs that will provide value to the
end consumer, programs that are ideally integrated into a larger communications strategy.
Aggregators
Aggregators, or mobile enablers, are third-party companies (technology and otherwise) that bridge the gap between content
owners (brands and publishers), carriers/operators, and consumers. They are a necessary middleman with untapped experience
and knowledge that can't be overlooked or undervalued. However, it's important to partner with an aggregator or enabler that
fits the communication goals of the specific mobile campaign at hand. Not everyone can be a jack-of-all-trades, and that's not a
bad thing when planning programs that reach consumers in one of the most personally relevant media platforms today.
Content Providers
Buyable mobile marketing programs are made possible via media companies turned mobile content publishers. Over the past
few years, programs have evolved from exclusive partnerships and basic tests to consistent elements on many media
proposals. These programs often take the guess work out of the ecosystem for individual brands and agencies. That's because
the majority of legwork is wrapped up in existing vendor relationships that the media company, or content publisher, has
already established.
Carriers
Thirty-two. That's the number of U.S. mobile phone companies up to D in Wikipedia's alphabetical list. Really though, AT&T,
Verizon, Sprint Nextel, and T-Mobile are the key names to know. Each works with aggregators and enablers to approve
marketing programs crossing their individual networks. While some compare mobile carriers/operators to cable companies,
that's a mistake. Carriers and operators are increasingly becoming more like media companies than anything else.
Industry Organizations
Mobile is self-governing. The Mobile Marketing Association (MMA), (CTIA), and Interactive Advertising Bureau (IAB) have
stepped forward to establish committees and best practices and provide an outlet for the ecosystem. The MMA is the most
holistic of organizations when it comes to providing a voice and opportunity for involvement, but publicly available resources and
committee opportunities for member companies can be found within all three organizations. They offer such great resources as
updated stats, facts, and key guidelines and ad standards that further help define the marketplace.
Consumers
Engaging the consumer in the mobile marketing ecosystem is essential to propel the industry forward. Consumers, the intended
audience for all marketing programs, control their individual mobile experience. Each and every program should provide as
much value to the consumer as it does to the entities involved in making it happen.
The number of cell-phone-only households will continue to grow. Ensuring the right partnerships to bring more mobile programs
to this growing audience is a matter of dedicating time and resources to making sure your information on partners and providers
is as current as possible. That's something made simpler by revisiting the players every so often.
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